FAQ – Quality Objective Management Software

Can system trace the quality objective performance based on department?

Yes. You can trace the quality objective performance based on department, assignee, etc.

What is Quality Objective?

Quality objectives are defined as measurable goals relevant to product and service conformity and enhancing customer satisfaction. They are consistent with the quality policy in ISO 9001 quality management system implementation.

How the system keep track the documentation related to quality objective?

Any document uploaded for the specific quality objective will be kept in the system and remain accessible.

Is the Quality Objective compatible with all devices?

Yes, NIIX Quality Obejctive system is using web based and also mobile responsive to support multiple devices like tablet, android and so on.

How does the system control user permissions in the Quality Objective?

The user with Admin user level can control the user permissions easily to view, who can access, or who can edit any particular form.

Can we amend the Quality Objective workflow?

You can amend the workflow of the software to suit your organization structure.

WIll the system keep record of the data after we amend the form template?

Yes old data from previous version form remained retrievable.

What record data can we retrieve from the system?

Data that was key into the field in the form can remain accessible.

Can we interlink NIIX Quality Objective to other NIX QMS Software?

Yes you can link Quality Objective to other NIIX QMS Software.

Is it your software mobile enabled?

Yes, it is mobile-enabled application allow authorized you to access your data anytime anywhere.

How does the system notify you if there is a overdue task?

The system will automatically send email notification for every task assigned.

Is it possible to improve organisational performance by utilising NIIX Quality Objective Management?

The collected data can be used as key performance indicator for strategic planning to improve organization performance.

Can we see insights and trend of the company from NIIX Quality Objective Management software?

From the data captured, it enables viewing details of entire organization insights and real time performance.

How should Quality Objectives be communicated to employees?

Centralize repository quality objective tracking and auto task notification will help ensure quality objective to be well communicated.

Can the system track an employee’s key performance indicators (KPIs)?

The NIIX Quality Objective System allows you to track key performance indicators in a variety of ways, including individual, team, and department reports.

How can a quality objective system improve employee work?

Real-time progress tracking improves transparency and accountability in employees’ work performance.

How can this system be used to improve the quality results and performance?

The system is able to track quality objective result. Its data can be retrieved for detailed analytic report which provides clear insights of company performance.

How to ensure all the step required not missing?

Initiate, assign and track quality objective of all aspect from entire organization using an intuitive and logical workflow process to ensure no step is overlooked.

How can the NIIX Quality Objective assist in improving customer performance?

Easily define desired outcomes with clear measurable data to determine and obtain progress in a timely manner to improve performance.

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